Mobile app - look up an order via dashboard
The dashboard provides quick access to order(s). Search by inputting order number Search by scanning code Order(s) by status After looking up an order...
Mon, 31 Jan, 2022 at 10:45 AM
Mobile app - Orders
You can have full access to all orders under 'Orders' To zoom in to specific order, you can filter with left navigation "Search Order&quo...
Fri, 10 Dec, 2021 at 12:57 AM
Mobile app - change order status
You can change order status by: 1. choose the order 2. select item(s) 3. choose the next status (for example 'Ready to Pack') 4....
Mon, 31 Jan, 2022 at 11:16 AM
Mobile app - cancel an order
In case you need to cancel an order via mobile app, 1. go the an order 2. tab the downward arrow next to the change status button 3. tab 'Can...
Fri, 10 Dec, 2021 at 2:42 PM
Mobile app - check order status history
You can check when status of an order has changed through the tab 'Status History'
Fri, 10 Dec, 2021 at 2:48 PM
Mobile app - date range for filtering orders
By default, orders in last 7 days are shown. To adjust the filtering day range, you can click below button Then you can choose one of the options,...
Fri, 10 Dec, 2021 at 9:30 AM
Mobile app - customer to sign for receipt
Your customer can sign for receiving an order with CLEARomni mobile app. 1. go to an order 2. change order status to 'Collected' 3. Le...
Fri, 10 Dec, 2021 at 2:34 PM
Mobile app - checking customer signature log
In CLEARomni, you can check if customer has signed for receipt under tab 'Customer Signature'
Fri, 10 Dec, 2021 at 2:32 PM
Mobile app - add remark to an order
In case you want to mark a remark for everyone who has access to an order, you can  1. click the pen icon next to Remark 2. Input the remark...
Fri, 10 Dec, 2021 at 2:38 PM